Add Intelligence to your business
Data is the most valuable asset in the digital world and with the explosion in the amount of data generated, companies are struggling to effectively use this data and convert into opportunities and insights. IMSS helps you turn data into business outcomes with our services in information management, business intelligence, data integration, reporting, analytics solutions and insights.
Businesses are elevating their performance to levels better than humanly possible with Machine Learning (ML) technologies, extract value from massive data available quickly, thus enabling newer types of applications. IMSS helps companies effectively utilize machine learning concepts to create business applications that learn and adapt over time, separate data-noise, integrate tools to accelerate your ML plans.
ChatBOTs are no longer just a business proposition, but are an important part of your user experience and are a promising way for digital engagement.
Machine Learning based ChatBOTs blend multiple components and can provide seamless connectivity with customers across channels including Mobile, Web, Facebook Messenger, Google Assistant, Alexa, Slack and many more. This seamless interactivity can provide better infer intent, context of conversation, get insights on user interaction data and provide actionable recommendations.
BOT Center of Excellence (CoE) at IMSS offers services including:
- BOT framework implementation
- Business rule configuration for BOTs
- Seamless integration of BOTs with backend systems & data sources
- BOT roadmap identification
- Speed to Market with development of repository of reusables including intents, utterances, feedback dialogs etc.,
IMSS has deep domain knowhow, and can work with different vertical teams to develop conversational BOTs with active learning, adaptive capabilities and flexibility to handle conversational workflows.